Community Guidelines
Our guidelines help ensure RedSquare is a safe, respectful, and productive platform for advertisers, screen owners, and the public.
Last updated: December 2025
Our Core Principles
Be Respectful
Treat others with dignity and respect
Be Honest
Represent yourself and content accurately
Be Safe
Keep the platform safe for everyone
Content Guidelines
Every ad gets an automatic check when it's uploaded. The screen owner approves what plays on their screen. RedSquare can remove any ad that breaks the rules.
Allowed Content
- ✓Business advertisements and promotions
- ✓Community announcements and events
- ✓Public service messages
- ✓Art, entertainment, and creative content
- ✓Educational and informational content
Prohibited Content
- ✗Adult or explicit content
Nudity, sexual content, or mature themes
- ✗Violence or graphic content
Gore, violence, or disturbing imagery
- ✗Hate speech or discrimination
Content targeting protected groups
- ✗Illegal products or services
Drugs, weapons, or illegal activities
- ✗Misleading or fraudulent content
Scams, fake claims, or deceptive ads
- ✗Copyright-infringing content
Unauthorized use of others' work
Restricted content (the screen owner decides)
- !Political advertisements or campaigns
- !Alcohol or tobacco-related products
- !Health claims or medical products
- !Financial services or investment promotions
The screen owner decides whether these play on their screen, and RedSquare may remove any ad that breaks the rules.
Community Behavior
Do
- • Communicate professionally
- • Honor your bookings and commitments
- • Respond to messages promptly
- • Report issues through proper channels
- • Provide accurate information
Don't
- • Harass or threaten other users
- • Create fake accounts or identities
- • Spam or send unsolicited messages
- • Manipulate reviews or ratings
- • Circumvent platform fees
Screen Owner Standards
Screen owners play a crucial role in maintaining platform quality. As a screen owner, you agree to:
- Ensure your screen is operational during listed availability
- Accurately represent screen location, size, and specifications
- Display booked content as scheduled without modification
- Maintain appropriate viewing environments
- Respond to booking requests within 24 hours
Enforcement
We take violations seriously and enforce our guidelines consistently. Actions we may take include:
Ask the venue, or RedSquare, to look again from the ad itself. A venue answers within 24 hours; RedSquare within 2 business days.
Report Violations
Help us maintain a safe community. If you see content or behavior that violates these guidelines, please report it.
Reports are reviewed within 24 hours. Serious violations may be escalated to law enforcement.